For emergency assistance, please contact the Retail Command Centre(RCC) at 6592 0687 (24hrs daily). Please note all calls will be screened so that we could respond to your queries effectively.

Retail Command Centre is located near UNIQLO along the Residential’s drop off point. Please note that the Retail Command Centre is not accessible to the public, and is for official use only.

Click here to find out how to get to Sengkang Grand Mall and the various transport options to Sengkang Grand Mall.

Sengkang Grand Mall operates 10am to 10pm daily. As each stores have different operating hours, we recommend contacting the store before visiting Sengkang Grand Mall.

Only the Level 1’s 24Hours Walkway is accessible to public 24/7.

Website: https://www.capitaland.com/sg/malls/sengkanggrand.html

Facebook: https://www.facebook.com/sengkanggrandmall

Instagram: @sengkanggrandmall

The playground is located on Level 1 (outside McDonald’s) and Level 2 (near MindChamps) and is open from 10am to 10pm daily. 

Please refer to the store listing on our website here.

As we have digitalised our services, you can visit our website here for your enquiries, or our digital directories located within the mall to find out more.

The health of our shoppers is of utmost importance to us. Due to ongoing high rate of COVID-19 reinfections, we have ceased the loaning of community shared items such as strollers, battery packs and wheelchairs to better protect you. We apologise for any inconveniences caused.

There are located on every floor within the mall. 

• Basement 1 - 1 cluster of male, female & accessible toilet.

• Level 1 - 1 cluster of male, female, accessible toilet, 1 cluster to end-of-trip facilities (showers – male, female, accessible toilet and shower) & family room 

• Level 2 - 1 cluster of male, female, accessible toilet.

There are 2 nursing rooms within the family room; hot and cold-water dispenser is provided in the room for parents who require access to it. 

Shopper who needs to enter the nursing room will have to press the bell to connect to our security call centre. Only parent will be allowed to enter the nursing room.

A mother is identified by holding the baby, pushing a pram, holding a feeding bottle and/or pump machine.

A father is identified by holding a baby and/or with the presence of the mother ONLY. At no circumstances a male person can enter the nursing room individually. If the male person said the mother is in the room waiting, the mother will need to open the door from inside the nursing room.

1 cluster to end of trip facilities (Showers - male, female, accessible toilet & shower)

o Female shower - 8 shower cubicles.

o Male shower - 8 shower cubicles.

o Accessible toilet and shower - 1 number.

o No heater provided.

The charges are $1.50 inclusive of GST. Shoppers may pay using EZ link card only.

Click here for availability of carpark lots in Sengkang Grand Mall. The available car park lots is displayed on top of the website pages. Please note that this information is not in real time. 

Our carpark charges as below. 

Public Carpark

Car

Mon - Sun & Public Holidays (7.00am - 5.59pm)

First hour $1.55

Subsequent 15 mins or part thereof $0.40

Per entry (6.00pm - 6.59am next day) $2.60

Grace period: 10mins​

​

Motorcycle

Mon - Sun & Public Holidays (12.00am - 11.59pm)

Per entry $1.30

Grace period: 15mins

Loading/unloading Bay Charges

Lorry | Van | Bus

Mon - Sun & Public Holidays (8.00am - 8.59pm)

First hour $2.00

Subsequent 15 mins or part thereof $0.40

No grace period.

Mon - Sun & Public Holidays (9.00pm - 7.59am next day)

First hour $0.80

Subsequent 15 mins or part thereof $0.40

No grace period.

* All carpark charges include GST unless otherwise specified.

* A $20.00 (subject to GST) surcharge will be levied for loss of Cashcard.

* The owner and its agent shall not be liable for any loss or damages howsoever caused. Whether due to negligence or otherwise, to any vehicle, to the fitting or contents of the vehicle moving in and out, or whilst parked in this carpark. Every vehicle whilst parked in this carpark will be entirely at the owner’s or driver’s risk.

Season Parking is not available to the public. 

Please visit our website here, choose Feedback under Enquiry Type to contact us, and we will get back to you soon. Thank you.

CapitaCard Complimentary and Privilege Parking is not available at the moment. 

There are 4 fast charging 30KW electric car charging bay located at Basement 1 carpark. 

The CashCard Top Up machine is located at Basement 1, next to the drop off point entrance. 

The taxi stand and drop off point is at Level 1 along Compassvale Bow. 

The nearest MRT station, which is along Sengkang Central.

It is located on Level 1 outside McDonalds. 

• A total of 60 bicycle lots provided for cyclists. The mall shall not be responsible or liable to you for any expenses, costs (including legal costs on an indemnity basis), losses, damages, liabilities or others.

Only guide dogs are allowed into the mall.  

You may pass to the security in Retail Command Centre (24hrs). 

They can be contacted at 6592 0687. Calls will be screened to serve you better.

Physical CapitaVoucher are not accepted in Sengkang Grand Mall.

Please refer to the website for tenants with the eCapitaVoucher icon.

Please refer to the website for tenants with Halal logo icon.

No. Buangkok Hawker Centre's receipts are not eligible for any mall events and promotions.

Thank you for your interest in Sengkang Grand Mall. Please visit our website here, choose Ad Panel/Atrium Space/Pushcart under Enquiry Type to contact us, and we will get back to you soon. Thank you.

Thank you for your interest in Sengkang Grand Mall. Please visit our website here, choose Shop Space under Enquiry Type to contact us, and we will get back to you soon. Thank you.